Help & Support

Got a question? Please contact us. We’re always happy to chat.

What is Secret Carshalton?
Secret Carshalton begun during lockdown in June 2020, and is a hobby first and foremost to simply highlight all the good things about where we live. I like the idea of a simple online directory to have everything in one place.

How many views will I get?
Each listing shows views and start date.

How do I add photos, social media and more words?
We can set this up for you, please send in this form and select Directory upgrade tick box on the form.

Can I update my listing once set up?
Yes, you have total control to edit your listing, for as long as you are a member.

What about images?
You have 3 images in total. Square is best – ideally 900px x 900px. Please make sure they are jpegs (.jpg). Please use a lifestyle image, rather than your logo as the first image.

Why don’t I just use Facebook?
The directory keeps all good quality local business listings in one permanent place.

My category isn’t here what should I do?
Please use the closest match.

What does the claim this listing icon mean?
This means we have added the business on your behalf to create a better service for our readers. You can tap this button to register and gain ownership of the listing. Then you can edit it as much as you like.

Please back up your content.
Although we back up the website daily, it’s recommended that you save a copy elsewhere of the images and text you use on your listing.

How many listings can I have?
As many free listings as you like for different businesses, and each premium listing counts as one new subscription. All controlled from your own admin panel.

Do I have to be based in Carshalton?
No, as long as you serve Carshalton, that’s fine.

Can I let people know I’m in the directory?
Yes, of course. Please share a link to your listing.

Page updated 9/3/2026